Information Technology could be called the precursor to business automation. The automation extended outwards and included other linked sphere of operations related to the central business venture. Synchronisation of these disparate operations in order to be able to achieve one singular end result gave rise to networks. Managing these networks was a costly affair. In order to ensure profit margins Cost-effective network management systems became an object in demand. Individual objects make up the network in totality. These objects are both hardware and software components. It needs practical experience to be able to appreciate the large number of objects and their variety that form a network. Uncanny problems are faced by the Network administrator in his day to day work that makes his job extremely demanding. When any one of these components faces a bug that retards or stops its working the Network Manager is the individual who is called upon to provide a solution. A complete view of the network and its operations from wherever the network manager is located becomes a necessity for providing the solution. Given the ever changing scenario of any business house which goes with the current volatile market factors, the individual networks that run the business house proceedings are equally altering. A pencil drawn map of the network one day would never match the same drawn on a subsequent day. Given this scenario, there is need for such a tool that provides a continuous updated view of the complete network components to the network manager as also allow the network manager to manage the components from a remote location. One such class of software which provides the various programs that are running across a network as well as the networks hierarchical view is called Managed Services Provider programs (MSP). There are some MSP which do not need any user intervention and called fully automated MSP and there are others which need human intervention at each step. There are MSP which are a mix of these two also. The Network manager's availability and capability would decide which MSP be best suited for a client.
Cost saving factor of such software requires no amplification. Rather than having individual network manager at each individual physical location trying to talk with each other, one network manager sitting remotely is able to monitor and provide solutions to the individual network system. The power and ability of MSP software is judged mainly by the reporting capability of the software and by the view spectrum of the entire network that this MSP software is able to project.
However there are various other factors and features that each individual company would indicate in their product manifesto. Features like ease of deploying the MSP software itself across the entire network. The demand for system resources that the software be inherent with. Cost-effective Network management is the key in today's 'e' prefixed business and market which has the factor of profit as one of its prime consideration. The role of Managed Service Provider in bringing down expenditure for managing the networks and its components has been prominent with time and therefore proven to be the most cost-effective tool to manage networks of a business house.
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